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AltiGen
AltiServ - The All-in-One VoIP Phone System Platform
Selecting the right phone system is a critical move for any business. This is especially true for small to mid sized businesses where every investment must produce results. AltiServ gives you more ways than ever before to work faster, do more and achieve the maximum results.
AltiServ harnesses the power of Microsoft’s Windows 2003 Server to bring you a new class of telecom server. AltiServ delivers the full range of powerful features you've come to expect from AltiGen and InLine: a world class PBX, auto-attendant, voice mail, email server, One Number Access, VoIP, Web-based call management, database screen pop, and the industry’s leading telecommuting features.
AltiServ is the ideal solution for organizations that demand a rock solid phone system that is unsurpassed in ease of use and flexibility. AltiGen also gives you the peace of mind that comes from choosing a telecommunications system from the established leader in CTI technology.
We know how critical it is for your business to stay competitive so all InLine / AltiGen products are backed by an easy upgrade path. This ensures that your organization will be guaranteed today’s most innovative communications solutions. The AltiGen telephone system can also grow as your business grows because AltiGen's all-in-one Quantum and Triton boards make it easy to add lines and extensions. This makes AltiServ the smart choice for businesses that demand today's most advanced telecommunications system coupled with the benefit of streamlined operations.
- Full Feature AutoAttendant: The AltiGen Auto Attendant may be used primary or secondary to a live operator. Callers can key in a specific extension or dial by name to quickly and easily reach their intended party. AltiGen' s Auto Attendant is easy to use with call menus that usher your customers to their destination. After hours, it can be used to relay company or product information. Users can easily access their voice mail and numerous other features using the Auto Attendant. AltiServ also provides 255 separate Auto Attendants making it ideal for shared facility call routing.
- Zoomerang Technology: Returning calls from outside the physical building can be done simply, easily and from one single call. This proves to be quicker, more cost effective for the company and safer for the employees that return calls while traveling.
- One Number Access: Providing clients with access to your sales staff outside of the building seamlessly is priority in this technological world. This feature allows (chosen) callers to access special prompts to find a person when they are outside of the office.
- AltiConsole: AltiConsole is an optional software attendant console for companies that prefer to greet callers with a live receptionist. AltiConsole gives you all of the options of an expensive hardware console while maintaining the inherent flexibility of the AltiServ system.
- VoiceOverIP: AltiGen pioneered the expansion of telecommunications through the Internet. Today AltiGen leads the way by providing the only internal, integrated Voice over IP gateway for branch offices. Now remote sites can be linked via IP for significant toll savings. With AltiServ you set the stage for the ultimate multimedia communications environment.
Interactive Demos
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AltiView™ Call Control Software Altigen's desktop software provides call control, voicemail management and “screen pops”. AltiView is included with every system. |
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AltiAdmin™ System Management Software AltiGen was the first phone system to offer self-administration. AltiAdmin puts you in charge of daily changes to the system. |
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AltiConsole™ Operator Software Our included operator software makes it easy to juggle calls and know who is calling. It even works with multiple locations. |
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AltiAgent™ Interface for Workgroup Agents Our agent software will help your team professionally answer calls with real time statistics and advanced caller information. |
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AltiSupervisor™ Interface for Workgroup Supervisors Supervisors have complete control with live views and monitoring of agent status, call queues and performance statistics. |
